Re: XPS 17 Laptop (9700) Windows 10 won't shutdown completely with Caldigit T3 plus dock Jump to solution I have manage to isolate all the different devices that was connected to the Caldigit T3+ dock and discover that it was the Lacie D2 thunderbolt 3 external drive that was causing the problem. mwaning had to hold the power button down for abt 10 seconds.. bummer. I have a Dell Latitude E7270 running Windows 10 that will not shutdown. To fix the issue, you need to disconnect your sound card from your laptop and use the built-in sound card instead. Today, we take up the issue when the PC won't shut down. Thanks! Worked wonderfully for me! Editor’s Note: This post was originally published in March 2019 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness. 1. i tried various solutions found in differents foruns. If its checked then please uncheck it and save changes. Many users reported various problems with their laptop. Hopefully we will be able to cut down on these ads as long as revenue from traditional ads will increase. To fix the issue, you need to check your laptop temperature and if the temperature is above normal values you need to clean your laptop from dust. Laptop won't wake up from sleep and won't fully shut down! i finally fixed problem by solution 8. Sometimes the cause of this problem might be your power plan settings. You can’t find your Power Plans? 2. right click and run as admin. gonna contact support. Having trouble updating your Windows 10? If the Troubleshooter stops before completing the process, fix it with the help of this complete guide. Now, copy and paste the path in any browser to open Battery report. Can't shut it down via start menu, command prompt, etc, no dice. Keep in mind that this is just a workaround, but it might help you with this problem. Now your pc will shutdown normally. Update2:- uninstalled intel rst only and still the same. Go to Windows Settings System Power & Sleep Additional power settings. Sleep and shutdown problems are due to v11xx. We pay thousands of dollars for this to WORK, not cause work and frustration. Same problem here tried everything possible but win10 will over heat the laptop in the bag. after some hours of work when you shutdown you do hear the hdd park itself but the off signal to the motherboard goes missing. How to fix windows 10 shut down problem .Your PC won’t shut down after you’ve installed Windows 10. If you want to continue using your external sound card, be sure to download the latest drivers for it and see if that helps. Intel 8 Series PCI Express Root Port #5 – 9C18 This can be a big problem, but you should be able to fix it using our solutions. The article below will give you several tips on how to easily solve this problem. If your laptop won’t shut down, you need to reset power plan settings to default by doing the following: After resetting your power plan to default, the issue should be resolved. Had many problems with installing Windows 10 on my Dell 15 7000 which is only half a year old. To do that, follow these steps: After removing the driver, restart your PC and check if the problem is resolved. To do that, follow these simple steps: If that doesn’t help, you might have to uninstall the Intel Management Engine Interface. Recently performed a Windows 10 clean install on my laptop and this issue happens again. Windows should never turn i found a solution! my problem seems to have been solved. I've already had mine replaced 3 times. SOLUTION 1 WORKED PERFECTLY!!!! I talked  to dell as it is in warranty but it seems they have no idea how to fix it. Posted by 3 months ago. You won’t be able to pinpoint which process is causing the problem as the Windows shutting down screen provides no details. Take a look at this step-by-step guide to find a solution. Solution 1, fixed shutdown problem. This post was originally published in March 2019 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness. Go to device manager , right click on driver and uninstall it. laptop Shutdown button's light stays on after shutdown After upgrading to Windows 10, whenever I shut down my laptop from the menu, The laptop doesn't seem shut down fully and that I could still hear the laptop running and the light on the buttons stays on. Now laptop goes to sleep and does not come back on mains attached after removal of intel rapid storage. This issue can cause many problems, but you should be able to fix it by changing your power settings. If your laptop won’t shut down, the problem might be your BIOS settings. Many users tend to use USB sound cards in order to enhance the audio quality, but sometimes these cards aren’t fully compatible with Windows 10. Please please please help . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Follow this amazing guide! Instead, it restarts automatically. Remove any source of power (Battery / Power cable / unplug the power cords) for 5-10 minutes. Discussion. Thanks you. A not completely switched off laptop can overheat in a bag and cause real dangers and troubles, the least of which is a destroyed laptop. now I am going to try the cutout techniques starting with removal of intel rst as mentioned by some guys here. ... Shutdown issue with windows 10 2004 my laptop is dell g7 7588 any help ....! microsoft adds new features, but wont solve essential problems! I should keep some eggs with it to cook lol. Failure on Microsoft for not releasing a fix for this. Accessing BIOS seems too big of a task? Start your computer and try to shut it down normally. “Solution 1” It worked perfectly for me. ... Windows 10 Takes Forever to Shutdown. I honestly don’t know what to do here, this problem appearead the first day I installed w10 and I still can’t fix it, it’s been over a week and I can see how it’s slowly damaging my computer. I’m sorry you feel that way. I've no idea how to fix this and I don't know whether those update driver I installed is the factor of causing this issue happen. So, logically, to solve this issue, you’ll need to disable this feature. Only after doing everything listed, i solved the problem on my Acer V5 and dell vostro! Switched off fast boot which led to a huge improvement. This does not really work most people who find this to be a solution and days later will have the same thing come back again. To do that, just follow these steps: After disabling this service, restart your PC and check if the issue reappears. Windows is playing tricks on you and won’t let you turn off Fast Startup? 6. then it starts with a simple push of the button, and of course my battery had went down 10% after one  hour of being off. THANK U. This issue is caused by your power settings and it can be easily resolved. Play. On the other hand, if you feel like it’s time to get yourself a brand new laptop, then we suggest browsing through this wide selection of Windows 10 models at Amazon.com and check out what’s trending over at the Microsoft Store. Get them back by following the easy steps in this article. If Windows won’t shut down despite repetitive attempts, there’s probably a problematic element on your machine. Im having a DELL inspiron 7737 laptop … It stays in some kind of limbo in between on and of, and it stays there until it runs out of battery or if I force the shut down by pressing for a long time the power button. and no matter what i did to settings and services to stop it. Same issue here...My computer keeps running even after shutdown. According to users, if your laptop won’t shut down, you need to change your power options. I use Acer Aspire V5, but I have no driver like that, and I still have the same issues, can you suggest me something else? After logging in you can close it and return to this page. It may be an app, a system issue, or something else. WIN 10 shutdown problem - it won't turn off - posted in Windows 10 Support: Hello, Have anyone experienced that WIN 10 OS on a laptop wont shut down? UGH! When this happens, many computers freeze or hang when you try to shut them down, and the reason for this is that Hybrid Shutdown is enabled by default. If your laptop won’t shut down, you might be able to fix the problem by removing the laptop battery. 2. It hibernates the kernel, saving its state so it can boot faster. Hello, My windows 10 installed in Dell XPS restarts automatically (in 10-30 seconds) after shutdown. now I have put the Rst driver s back. If your laptop won’t shut down, you might be able to fix the problem by installing the latest updates. When they try to turn off their computer, Windows 10 will not shut down. Please help, Worked like a charm fixed my problem on the first go. problem causing by the Intel Rapid Technology service. try it. it’s such a big help , I have found the soloution for those who are still suffering this problem. Hello, I am having this issue after updated the System BIOS, Intel Rapid Storage Technology Driver, Intel Chipset Driver and Intel Management Engine Interface Driver...but I am not sure which one of them cause this issue happen. kept popping up and stopped the functionality of … had the same problem, it wouldnt turn on, so i did the - hold the power button down - for a count of ten. 1. uninstall intel management engine 11.x driver, and instal 9.x driver for windows 8. I'll reinstall it and see what happen. It draws more power in this state then it does when I have it on High Performance power setting. 18. The weird part is if I am logged in as another user (this is a domain-joined machine) or sign-out, the computer then shuts down no problem. Hi! What if your Dell laptop won’t turn on but the power light is on? Great tip. Thank you so much!! There are no drivers provided by Dell for Windows 10 on this model notebook, but it runs so well I have kept it as a second machine. Power on and shutdown troubles on laptops always make me nervous... the intel rapid storage technology is causing the issue! Windows 10 has come with a lot of smart upgrades, and numerous unexpected issues. went to Services, shut it down, then disabled it from starting again. If you’re experiencing computer problems and need to reset that state, you’ll need to restart your PC instead. If your Windows 10 device appears to randomly restart or shutdown, this tutorial should hopefully be able to resolve your issues. I believe it's a conflict between bios and software somewhere. But besides increasing the performance, Hybrid Shutdown feature may also cause some errors or even prevent Windows from shutting down completely. 3. go to device manager, navigate to Universal Serial Bus Controllers, select “generic usb hub” and all other listed devices, open their properties, click on Power Management tab, and opt out “allow this computer to turn off….” press ok. USE wushowhide.diagcab (search for it in the bing or google) TO PREVENT Intel MEI driver to update via windows update! Have some problems with Shutdown. ok. so I have done 3 clean installs. Another way to turn off your computer without Hybrid Shutdown is to perform a full shutdown, to do that, follow these steps: After doing that, simply click the newly created shortcut to perform a full shutdown. Please log in again. Windows 10 laptop won't shut down properly, needs power button to be p in Drivers and Hardware Hi, I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1. i was wondering, though. Dell what do we need to do to fix this? The strange thing is that in the earlier versions of Win 10, it did shut down completely. 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Pay thousands of dollars for this problem! issues like no complete shutdown frozen.